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OHQ's records suffice evidence of a fee that is payable unless they are shown to be incorrect. Consumer will use its practical endeavours to inform OHQ of any type of billing dispute within fourteen (14) days of receipt of an invoice, complying with the procedure outlined in Section 15. If Consumer disagreements a billing, the invoice has to remain to be paid promptly however OHQ will certainly attribute or reimburse Client if it is later on reasonably determined by OHQ or pursuant to the disagreement resolution process detailed in Section 15 that the billing was wrong and the Client is qualified to a credit rating or reimbursement.

Such modifications may consist of, without restriction, modifications for the Membership Fees or Use Fees for OHQ Paid Services, changes to the usage allowances consisted of in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will certainly work after sensible development written notice is offered to Client (as an example, by being published to the OHQ Web Site), except that any type of such alteration that influences a Selected Paid Solution will use to Consumer starting at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notice of such alteration to Customer based on Section 16.8.

If Consumer does not terminate its use of any affected Selected Paid Service prior to the efficient date of such alteration, Customer will certainly be considered to have concurred to such alteration relative to such Selected Paid Service. (b) If a Pricing Plan picked by Customer is terminated, OHQ will certainly offer Client with sensible breakthrough notification of no less than thirty (30) days and Customer will be provided the choice of picking a new Prices Plan from then-current pricing plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Catalog, which are attended to in Section 7 (virtual reception solution).1. Consumer represents that all information provided by Consumer and its callers to OHQ (consisting of, without restriction, all call info and information relating to Consumer's Charge card) is exact, current and total at the time it is provided to OHQ

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Client has to at all times abide with all legislations, guidelines, requirements and codes suitable about its use OHQ Offerings and the Client's supply of its item and solutions to its callers. Customer will certainly not utilize any OHQ Offerings to involve in, or to encourage or assist others to involve in, any kind of illegal or deceptive tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent, Client will sustain the applicable Membership Charge for the new Paid Service Term (the ""). The effective date of such termination will be either (i) the Asked For Termination Day, or must Client not state an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends according to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be preserved and the OHQ Offerings available to Client up until the last day of the Last Paid Solution Term (based on reinstatement charges under provision 10.3(e)) and the extra balance of the Prepaid Use Credit score will be maintained by OHQ for future usage by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Complying with termination of any OHQ Solution, OHQ will not be accountable at all for answering phone calls, taking or delivering messages, or carrying out any kind of other activities about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any type of OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ might call for that Client pay a reinstatement fee of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details gathered by OHQ from Customer and its callers may be made use of, revealed and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Web Site ("") and as might be changed every now and then.

The Controller hereby assigns the Processor with respect to handling tasks taken on in the training course of the stipulation of assistant services. OHQ and Consumer acknowledge and agree that the Cpu goes through the complying with commitments: The Cpu will abide by the relevant Data Security Rules and must: (a) just act on the written directions of the Controller and make sure those acting under their authority do the exact same; (b) ensure that people refining the data undergo a task of confidence; (c) use its finest efforts to safeguard and safeguard all personal information from unauthorised or unlawful handling, including (yet not limited to) unexpected loss, devastation or damage; (d) make sure that all handling satisfies the demands of the GDPR and associated Information Defense Legislation; (e) make sure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior approval of the Controller; educate the Controller of any type of desired adjustments concerning Sub-Processors; they carry out a composed contract including the very same information defense responsibilities as established out in these Terms; understand that any failure for the Sub-processor to follow the Data Defense Rule, the Cpu remains completely liable to the Controller for the performance of the Sub-Processor's obligations; and help the Controller in offering subject gain access to and allowing data based on exercise their legal rights under the Information Protection Regulations.

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The Controller will execute adequate and ideal onboarding and due diligence look for all Processors, with a complete evaluation of the necessary Data Security Legislation needs. The Controller shall confirm that the Processor has appropriate and recorded procedures for data violations, data retention and data transfers in location. The Controller will get evidence from the Cpu as to the: (a) verification and integrity of the workers made use of by the Cpu; (b) any certificates, certifications and policies as described in the onboarding procedure; (c) technical and functional procedures utilized in securing the Personal Data; and (d) procedures in area for enabling data subjects to exercise their civil liberties, including (but not restricted to), subject access requests, erasure & rectification procedures and restriction of handling steps.